The UK AI receptionist that answers every call.

What does an AI receptionist actually do?

An AI receptionist is software that answers your phone, holds a natural conversation with the caller, answers common questions, books appointments and captures the enquiry, without a person needing to pick up. Unavoidable CRM builds one into the CRM itself, so every call becomes a contact, a booking or a follow-up in the same place you run the rest of the business.

In practice it:

• Answers 24/7, including evenings, weekends and while you are on a job or with a customer.
• Talks naturally, using a knowledge base built from your own website and price list, so it can answer the questions you get every day.
• Books the appointment straight into your calendar and takes the details you need.
• Captures the lead in your CRM with a full transcript and call summary.
• Hands over to you, or takes a message, whenever a caller needs a person.

It is there to make sure the routine calls that would otherwise ring out are handled, and the ones that need you still reach you.

How much does an AI receptionist cost in the UK?

Every Unavoidable CRM plan includes the AI receptionist: Solo at £29 a month, Team at £149 a month and Agency at £399 a month. There are no feature gates; the only reason to move up is more contacts or more users.

Call minutes are billed directly by your own voice provider at their own rate. We never add a markup and you see your own bills. Try any plan free for 14 days with no card required. See full pricing.

Is an AI receptionist right for my business?

It suits any business where the phone is the front door and you cannot always answer it:

• Trades: plumbers, electricians, heating engineers, builders and roofers who are on the tools all day.
• Clinics and practices: dental, physio, aesthetics and other busy front desks.
• Tour operators, salons and studios that run on bookings.
• Small firms that want every enquiry logged and followed up.

Data protection matters too. Unavoidable CRM is UK hosted and built for UK GDPR, with a public trust centre and a data processing agreement on request.