For tour operators

Every booking, traveller and payment in one place.

Built with a real UK tour operator. Unavoidable CRM pulls in your website bookings, keeps every traveller up to date, and makes sure deposits and instalments actually arrive.

Start free trial → Book a 15-minute call

From £29/month · Free trial · No credit card needed · UK hosted

Sound familiar?

Where the money slips away.

Bookings live in one system, customers in another.Copying names between WooCommerce, spreadsheets and email takes hours and mistakes creep in.

Travellers ask the same questions again and again.What to bring, when to pay, where to meet. Your inbox fills up the week before every trip.

Instalments get missed.Payment plans are great for sales, but only if someone chases the late ones.

You cannot see who is interested in the next trip.Past travellers are your best customers, but there is no easy way to find and message them.

How Unavoidable CRM helps

Made for trips, travellers and payment plans.

The tools a tour business needs, with every feature on every plan.

WooCommerce sync

Orders, customers and subscriptions flow in from your website automatically, and every booking is linked to the right person.

Tour interest tags

When someone shows interest in a tour, they are tagged so you can message exactly the right group later.

Traveller messages

Automatic emails and texts before and after each trip, sent from your own address, in your own voice.

Payment plans

Split a trip into instalments and let the CRM chase late payments by text and email.

WhatsApp and SMS

Reach travellers where they already are, with replies landing in one shared inbox.

AI receptionist

Answers calls about dates, prices and availability 24/7, and takes a message when a person is needed.

A normal day

Busy season, handled.

A traveller books the spring trip on your website at 11pm. By morning they are in the CRM, tagged for that tour, and have had their welcome email.

Two weeks before departure, every traveller gets a reminder with the joining details. Questions come back into one inbox the whole team can see.

An instalment is three days late. A friendly reminder goes out by text, then email. You only step in if it is still unpaid a week later.

After the trip, a thank-you and a review request go out. The next trip is announced to everyone who showed interest.

Questions

Straight answers.

Does it work with WooCommerce?

Yes. Orders, customers and subscriptions sync from your WordPress site, and each booking is matched to the right contact.

Can I send marketing emails and trip updates separately?

Yes. Marketing emails and service messages are sent separately, and people who unsubscribe from marketing still get their trip details.

Can travellers pay in instalments?

Yes. Payment plans split the cost into weekly or monthly payments, with automatic reminders when one is late.

Is it GDPR friendly?

Data is hosted in the UK, every marketing email has a one-click unsubscribe, and bounces and complaints are suppressed automatically.

How long does setup take?

Most operators are connected and sending their first messages within a day. We help you set up on a free call.