Enquiry forms and fast replies
Your website form drops every enquiry into the CRM and alerts you straight away, so you can reply first.
- Alerts on your phone the moment it arrives
- Leads you could lose shown on Today
- Every message in one inbox
For venues and events
Turn more enquiries into booked dates.
Wedding and event venues, planners, caterers and hire companies. Unavoidable CRM answers enquiries fast, sends proposals people can accept online, takes deposits and keeps every booking, contract and payment in one place.
From £29 a month, or save 20% yearly · every feature · UK hosted · texts and calls at cost
Every enquiry, followed up
Enquiry at 9:40pmAlert on your phone
Proposal sentAccepted online
Deposit paidDate confirmed
Balance dueReminder sent for you
Sound familiar?
Where the time and the money slip away.
Couples and clients ask several venues at once.The first to reply with a clear answer usually wins the booking.
Proposals get sent, then go quiet.Without a follow-up, warm enquiries drift away.
Deposits and balances are tracked by hand.It is easy to lose track of who has paid what and when the rest is due.
Details are scattered.Emails, spreadsheets and paper diaries make it hard to see each booking at a glance.
Built around the booking journey.
From the first enquiry to the final balance, with every feature on every plan.
AI receptionist
Answers calls when you are busy with an event, takes the details and books a viewing.
- Uses your information and prices
- Transcript of every call
- Callbacks become tasks
Proposals people can accept
Branded quotes with options, accepted and signed online.
- Good, Better and Best packages
- Moves the enquiry to Won when accepted
- Contracts kept with the booking
Deposits and balances
Take card payments through your own Stripe and see what is still owed on every booking.
- Part payments shown clearly
- Pay now links in reminders
- Marked paid automatically
Bookings calendar
Viewings, tastings and event days in one calendar, with booking pages for appointments.
- Google Calendar sync
- Reminders before each appointment
- Requests to confirm on one screen
Automations
Follow-ups, reminders and thank-you messages that run on their own.
- Follow up proposals that go quiet
- Review requests after the event
- Sequences by email and text
From first enquiry to final balance.
What a booking looks like with the CRM doing the follow-ups.
Sunday 9:40pmA couple fills in your enquiry form. You get an alert on your phone, and it sits on Today as a lead you could lose until you reply.
MondayYou book a viewing and send a proposal with three packages. They accept and sign online that evening.
The next dayThe deposit is paid by card through your Stripe, and the date is confirmed in the calendar.
Before the eventThe balance falls due. A reminder with a Pay now button goes out for you, and the booking shows as paid when it is.
Your data, looked after.
The same standards for every business on the platform.
Stored in the UKUK data centres, with encrypted nightly backups.
Only your businessNo other business can ever see your records.
Signed agreementSign our data protection agreement inside the CRM.
Texts and calls at costYour own Twilio, Retell and Postmark accounts.
Questions
Straight answers. Anything else, email info@unavoidablecrm.com.
Can I take deposits and balances?
Yes. Connect your own Stripe account and send card payment links. Part payments are shown on each invoice, and reminders include a Pay now button for what is still owed.
Will it reply to enquiries when I am busy?
Yes. You get an alert on your phone for every website enquiry, missed callers get a text back within seconds, and the AI receptionist can answer calls and book a viewing.
Can I keep contracts with each booking?
Yes. Proposals can be accepted and signed online, and contracts are stored against the booking and the customer.
How much does it cost?
Plans start at £29 a month for one person with every feature, or save 20% by paying yearly. Texts and calls are paid to the provider directly with no markup.
Is my customer data safe?
Your data is stored in the UK, each business is kept completely separate, and every business signs our data protection agreement inside the CRM.
Book more dates, chase fewer payments.
14 days free, no card. Set up on a free 15-minute call with Andrew.