For cleaning and pest control

Repeat work, run on autopilot.

Domestic and commercial cleaners, window cleaners and pest controllers. Unavoidable CRM answers enquiries, books the regular visits, plans the round, keeps the records your customers ask for and chases the money.

From £29 a month, or save 20% yearly · every feature · UK hosted · texts and calls at cost

This week, handled

New enquiry at 7:45Texted back in seconds
Fortnightly cleanNext visit booked
Six visits todayRoute on your phone
Treatment recordSaved to the customer

Sound familiar?

Where the time and the money slip away.

Enquiries come in while you are working.By the time you ring back, they have asked someone else.
Regular visits are tracked in your head.One missed slot and a good customer starts looking elsewhere.
Records and paperwork pile up.Commercial clients want proof of visits, products used and certificates.
Small invoices are easy to forget.Lots of little unpaid amounts add up to a big gap in cash flow.

Built for rounds and repeat customers.

Everything a cleaning or pest control business needs to win the work, keep it coming back and get paid, with every feature on every plan.

Missed-call text-back

When you cannot answer, the caller gets a text from your number within seconds and a call back task lands on Today.

  • Ring your mobile first if you like
  • Only texts UK mobiles
  • Never texts the same person twice in 12 hours

AI receptionist

Answers calls 24 hours a day, takes the details and books a visit.

  • Uses your prices and the areas you cover
  • Transcript of every call
  • Callbacks become tasks

Repeat visits and contracts

Service contracts for regular customers, so the next visit is never forgotten.

  • Weekly, fortnightly or monthly
  • Reminders before each visit
  • Everything logged on the customer

Today's round

Every visit for the day in order, with the route on a map.

  • Open the route in Google Maps
  • Plan the best order
  • Team updates from site

Treatment records and certificates

Keep chemical and treatment logs, compliance checks and certificates against each job.

  • Products and quantities used
  • Branded certificates to send
  • Ready when a client asks

Invoices that chase themselves

Turn a visit into an invoice, and late ones are chased by email with a Pay now button.

  • Card payments through your own Stripe
  • Reminders on the due date, then 3, 7 and 14 days late
  • Marked paid automatically

A normal week, with the admin done for you.

What it looks like when the CRM keeps the round running.

Monday 7:45amA new office asks about a weekly clean while you are mid-job. They get a text straight away and you call back at lunch.
TuesdayYour regular customers get a reminder the day before their visit, so nobody is out when you arrive.
WednesdayA pest control visit is done. The treatment record and certificate are saved to the customer and emailed over.
FridayLast month's small invoices that were still open have been chased for you, and two have been paid by card.

Your data, looked after.

The same standards for every business on the platform.

Stored in the UKUK data centres, with encrypted nightly backups.
Only your businessNo other business can ever see your records.
Signed agreementSign our data protection agreement inside the CRM.
Texts and calls at costYour own Twilio, Retell and Postmark accounts.

Questions

Straight answers. Anything else, email info@unavoidablecrm.com.

Can it handle regular weekly or fortnightly customers?

Yes. Set up a service contract for each regular customer and the CRM keeps track of the next visit and sends reminders before it.

Can I keep pest control treatment records?

Yes. Record the products and quantities used on each job, keep compliance checks and send branded certificates, all stored against the customer.

Does it work for a team of cleaners?

Yes. The Team plan is for up to 5 people and Agency is unlimited. Everyone sees today's visits and can update jobs from their phone.

How much does it cost?

Plans start at £29 a month for one person with every feature, or save 20% by paying yearly. Texts and calls are paid to the provider directly with no markup.

Is my customer data safe?

Your data is stored in the UK, each business is kept completely separate, and every business signs our data protection agreement inside the CRM.

Keep every customer coming back.

14 days free, no card. Set up on a free 15-minute call with Andrew.

Start free trialSee every feature