What we’ve shipped.

A running record of what changed and when. Follow along to see how the platform is evolving.

6 September 2026

Help & Support widget refresh

• Improved Chat widget heading now white on the purple gradient for readability.
• New Contact support link added directly in the chat widget quick-chip row.
• Fixed Widget introduces itself as your Unavoidable CRM assistant (was showing tenant name).

5 September 2026

Dashboard polish and housekeeping

• New "Do this today" widget on dashboard: warm-lead reminders, pending-quote chase, next booked call.
• New Pipeline momentum sparkline shows 30-day rolling deal value with trend arrow.
• Improved Sparklines under every KPI card so you spot movement without clicking through.
• Fixed Removed 12 accumulated debug scripts and deduped 50 stale changelog-seen rows.

4 September 2026

Brand and legal entity refresh

• Improved Sender name across all system email is now Unavoidable CRM.
• Improved Welcome email + footer now show Unavoidable Studio Ltd (company no. 17367981) as the operator of the CRM.
• Fixed 62 places across the app updated from "Unavoidable Marketing" to "Unavoidable Studio Ltd" where it referred to the CRM operator, not a tenant.

3 September 2026

Security hardening for onboarding at scale

• New Rate limiting wired into login: failed attempts are throttled per email, cleared on successful sign-in.
• Improved Tenant switcher now persists across page loads and page-guard middleware honours the switched context.
• Improved Full tenant-isolation re-audit across 119 tables: zero cross-tenant leaks detected.
• Improved Session cookies confirmed HttpOnly + Secure + SameSite=Lax; password storage 100% bcrypt.

2 September 2026

Transactional email moved to Postmark

• New All eight system email templates (welcome, reset, booking, quote, invoice, referral, reminder, weekly summary) verified end-to-end via Postmark.
• Fixed Deliverability fix: the stale POSTMARK_SERVER_TOKEN define that was silently bypassed is now purged.

1 September 2026

GIS A Rave WooCommerce migration

• New Custom importer pulled the full ravetours.com WooCommerce dataset: contacts, products and 5,335 orders (99.85% completeness).
• Improved Recurring hourly sync via /wcsync.php keeps the CRM in step with new orders and contact edits on WordPress.

21 July 2026

Enterprise polish sweep

• New KB auto-populator: crawls your website and proposes knowledge base entries for review.
• New Trust centre, public status page and product changelog.
• Improved Redesigned empty states across every module, with helpful next actions.
• Improved Friendlier error messages with clear next steps instead of "Something went wrong".

20 July 2026

Retell AI receptionist and usage transparency

• New Retell AI receptionist migration with GPT 5.1, ElevenLabs voices and multi-tenant KB routing.
• New Live usage meter shown on homepage, pricing, onboarding and inside the receptionist module.
• Improved Onboarding wizard restyled to feel enterprise-grade from the first click.

18 July 2026

RBAC and platform hardening

• New Granular RBAC with 5 system roles plus custom roles and wildcard permissions.
• New Session timeout per tenant, optional IP allowlist per company.
• New Audit log viewer with CSV export.
• New Nightly encrypted database backups with 14-day retention.

16 July 2026

SEO landing pages and analytics

• New Dedicated landing pages: pricing, features, affiliates, about, contact.
• New Google Analytics and Search Console verification wired site-wide.
• Improved SEO baseline: sitemap.xml, robots.txt, canonical tags, schema.org markup, Open Graph.

14 July 2026

WooCommerce sync and multi-tenancy audit

• Fixed Fixed stuck WooCommerce customer sync with a fire-and-forget cron worker.
• Improved Multi-tenancy audit: company_id added to 6 call subsystem tables, 218 orphan rows cleaned up.

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