Online booking
Patients book the right treatment at the right time, straight into your calendar.
- A booking page for each treatment
- Prices and durations from your treatment list
- Google Calendar sync
For clinics
Fewer no-shows. Tidier records. Happier patients.
For physio, chiropractic, aesthetics and wellness clinics. Unavoidable CRM handles bookings, reminders, clinical notes, consent and payments, so your team can focus on the people in the room.
From £29 a month, or save 20% yearly · every feature · UK hosted · texts and calls at cost
Today at the clinic
3 appointmentsAll confirmed
New patient called at 11:30Booked by the receptionist
Consent formSigned before arrival
Course of 6 sessionsPaid in instalments
Sound familiar?
Where the time and the money slip away.
No-shows cost a full slot.A forgotten appointment is income you cannot get back.
Notes and consent are everywhere.Paper forms, separate apps and email attachments make records hard to find.
The phone rings during treatments.Nobody can answer every call, so new patients go elsewhere.
Courses are hard to sell up front.Patients hesitate at the full price but would happily pay in instalments.
Everything a busy clinic needs.
Bookings, records and payments together, with every feature on every plan.
Reminders that cut no-shows
Automatic reminders before each appointment, with requests to confirm on your calendar.
- Text and email reminders
- Rebooking and aftercare follow-ups
- Win-back for patients who have not been in
Clinical records
Structured records against each patient, with templates to save time.
- SOAP notes and treatment protocols
- Products used with batch numbers
- Before, after and progress photos
Treatment mapping
A face and body diagram on every record for marking injection sites.
- Colour-coded treatment types
- Units per site
- Full history per patient
Consent forms
Send consent forms before the appointment and keep the signed copy on the record.
- Your own forms per treatment
- Digital signature with time stamp
- Linked to the treatment record
AI receptionist and payments
Calls answered during treatments, and courses paid in instalments.
- Books new patients 24 hours a day
- Deposits and payment plans
- Card payments through your Stripe
A calmer front desk.
What a normal day looks like with Unavoidable CRM doing the admin.
11:30amA new patient calls while you are with a client. The AI receptionist answers, explains your treatments and books an initial assessment.
Day beforeThey get a reminder and a consent form to complete. The signed form is on their record before they arrive.
After the sessionYour notes go straight into their record using a SOAP template, with the treatment map and photos alongside.
CheckoutThey choose a six-session course and pay in monthly instalments, with reminders if one is late.
Your data, looked after.
The same standards for every business on the platform.
Stored in the UKUK data centres, with encrypted nightly backups.
Only your businessNo other business can ever see your records.
Signed agreementSign our data protection agreement inside the CRM.
Texts and calls at costYour own Twilio, Retell and Postmark accounts.
Questions
Straight answers. Anything else, email info@unavoidablecrm.com.
Is it suitable for clinical records?
Yes. It includes SOAP notes, treatment protocols, treatment mapping, product batch numbers, photos and consent forms, all stored against the patient.
Where is patient data stored?
In UK data centres. Each clinic is kept completely separate from every other business, backups are encrypted every night, and you sign our data protection agreement inside the CRM.
Can patients book online?
Yes. You get a public booking page for each treatment, linked to your calendar.
Can I take deposits or payment plans?
Yes. Take card payments through your own Stripe account, deposits on booking and courses paid in instalments.
How much does it cost?
Plans start at £29 a month with every feature, or save 20% by paying yearly. Texts and calls are paid to the provider directly with no markup.
Give your team their time back.
14 days free, no card. Set up on a free 15-minute call with Andrew.