For trades

Never lose a job because you were on the tools.

Plumbers, electricians, heating engineers, builders and roofers. Unavoidable CRM answers the phone when you cannot, turns enquiries into quotes, and chases the money so you do not have to.

Start free trial → Book a 15-minute call

From £29/month · Free trial · No credit card needed · UK hosted

Sound familiar?

Where the money slips away.

The phone rings while you are under a sink.You call back two hours later and they have already booked someone else.

Quotes go out and then nothing.Nobody follows up, so good work is lost to whoever chased hardest.

Invoices sit unpaid for weeks.Chasing feels awkward, so it slips, and cash flow suffers.

Paperwork eats your evenings.Certificates, job notes and customer details are scattered across texts, notebooks and email.

How Unavoidable CRM helps

Built around a working day on site.

Everything a trades business needs to answer, quote, book, do the job and get paid. One login, every feature on every plan.

AI receptionist

Answers every call 24/7 in British English, takes the details, books a visit or passes urgent calls to your mobile.

Missed call text-back

If a caller hangs up, they get a friendly text within 90 seconds so the lead stays yours.

Quotes that follow up

Send a branded quote from your phone. If there is no reply, a follow-up goes out on its own.

Jobs and routes

Track every job from booking to invoice, with route planning for days with several visits.

Certificates

Issue and store certificates against the customer and the job, ready when they ask.

Invoices and chase

Turn a quote into an invoice in one click. Card, direct debit and payment plans, chased automatically until paid.

A normal day

From first call to paid invoice.

8:10am. You are on a boiler job. A new customer rings about a leak. The AI receptionist answers, asks the right questions and books a visit for tomorrow afternoon. You get a text with the details.

12:30pm. You send a quote from the van. It lands in the customer's inbox with your logo and a button to accept.

4:00pm. Yesterday's job is done. One click turns it into an invoice. The customer pays by card that evening.

Friday. An older invoice is still unpaid. The CRM has already sent a polite reminder by text and email, so you never had to make that awkward call.

Questions

Straight answers.

Will the AI receptionist sound like a robot?

No. It speaks natural British English, uses your business name and your price list, and hands over to you whenever a caller asks for a person.

Can I use my existing phone number?

Yes. You can forward your current number to it, or use a new local number. You keep full control of your own phone account.

Does it work on my phone?

Yes. The CRM works in any mobile browser, so you can quote, invoice and check jobs from the van.

How much does it cost?

Plans start at £29 a month for one user, with every feature included. Call and text costs are paid directly to the phone provider with no markup from us.

Is my customer data safe?

Your data is hosted in the UK, each business is kept completely separate, sensitive keys are encrypted and we take an encrypted backup every night.