AI receptionist
Answers every call 24 hours a day in natural British English, takes the details and books a visit.
- Uses your prices and areas you cover
- Transcript and summary of every call
- Callbacks become tasks for you
For trades
Never lose a job because you were on the tools.
Plumbers, electricians, heating engineers, builders and roofers. Unavoidable CRM answers the phone when you cannot, turns enquiries into quotes, plans the day's round and chases the money so you do not have to.
From £29 a month, or save 20% yearly · every feature · UK hosted · texts and calls at cost
Your day, sorted
Call answered at 8:10Booked for tomorrow
Quote sent from the vanAccepted online
Three jobs todayRoute on your phone
Invoice 7 days lateReminder sent for you
Sound familiar?
Where the time and the money slip away.
The phone rings under a sink.You call back two hours later and they have already booked someone else.
Quotes go out, then nothing.Nobody follows up, so good work goes to whoever chased hardest.
Invoices sit unpaid for weeks.Chasing feels awkward, so it slips, and cash flow suffers.
Paperwork eats your evenings.Certificates, job notes and customer details are spread across texts, notebooks and email.
Built around a day on site.
Everything a trades business needs to answer, quote, book, do the job and get paid, with every feature on every plan.
Missed-call text-back
When you cannot answer, the caller gets a text from your number within seconds, so they do not ring the next trader.
- Ring your mobile first if you like
- Call back task on Today
- Alerts on your phone
Quotes that get signed
Branded quotes from your phone, signed and accepted online.
- Good, Better and Best options
- One click from your price book
- Moves the deal to Won when accepted
Jobs and today's round
Every job from booking to invoice, with today's visits in order on a map.
- Open the route in Google Maps
- Team taps On the way and On site
- Customer gets a live map
Certificates
Numbered certificates stored against the customer and the job, ready when they ask.
- Gas Safe and EICR style records
- Branded PDF to send
- Service contracts that book the next visit
Invoices that chase themselves
One click turns a finished job into an invoice, and late ones are chased by email for you.
- VAT and CIS aware
- Card payment links through your Stripe
- Reminders on the due date, then 3, 7 and 14 days late
From the first call to the money in.
What a normal day looks like with Unavoidable CRM doing the admin.
8:10amYou are on a boiler job. A new customer rings about a leak. The AI receptionist answers, asks the right questions and books a visit for tomorrow afternoon.
12:30pmYou send a quote from the van. It lands in their inbox with your logo and a button to accept and sign.
4:00pmYesterday's job is done. One click turns it into an invoice with a card payment link.
FridayAn older invoice is still unpaid. The CRM has already sent a polite reminder by email, so you never had to make that awkward call.
Your data, looked after.
The same standards for every business on the platform.
Stored in the UKUK data centres, with encrypted nightly backups.
Only your businessNo other business can ever see your records.
Signed agreementSign our data protection agreement inside the CRM.
Texts and calls at costYour own Twilio, Retell and Postmark accounts.
Questions
Straight answers. Anything else, email info@unavoidablecrm.com.
Will the AI receptionist sound like a robot?
No. It speaks natural British English, uses your business name and your price list, and takes a message for you when a caller needs a person.
Can I use my existing phone number?
Yes. You can forward your current number to it or use a new local number on your own phone account.
Does it work on my phone?
Yes. The CRM works in any mobile browser, so you can quote, invoice and check today's jobs from the van.
How much does it cost?
Plans start at £29 a month for one person with every feature, or save 20% by paying yearly. Call and text costs are paid to the provider directly with no markup.
Is my customer data safe?
Your data is stored in the UK, each business is kept completely separate, and every business signs our data protection agreement inside the CRM.
Answer every call. Win more jobs.
14 days free, no card. Set up on a free 15-minute call with Andrew.