CRM for pest control businesses

Short answer: Unavoidable CRM helps UK pest control businesses answer urgent calls, book and route visits, keep treatment records and send follow-up reminders and invoices, from £29 a month with email sending included.

What pest control businesses need from a CRM

• Urgent calls answered, because a customer with rats or wasps rings until someone picks up.
• Follow-up visits booked and reminded, since most treatments need more than one visit.
• Treatment records kept against the property.
• Commercial contracts organised with regular visits.
• Routes planned so you are not crossing town twice.

How Unavoidable CRM helps pest control businesses

• AI receptionist and missed-call text back.
• Booking pages and reminders for follow-up visits.
• Jobs and routes with a route map for the day.
• Records and notes kept against the customer and property.
• Invoices and card payments with automatic reminders.
• Email sending included for reminders and follow-ups.

What it costs

Every plan has every feature. You choose by people and contacts: Solo £29 a month (1 user, 1,000 contacts), Team £149 (5 users, 10,000 contacts) and Agency £399 (unlimited users and contacts, plus white-label). Paying yearly saves 20%. Email sending is included. Texts, calls and AI receptionist minutes go on your own Twilio and Retell accounts at the provider’s price, with no markup.

For a one-person business the Solo plan at £29 a month is usually enough. As a rough guide, 150 minutes of AI receptionist time a month is £15 to £22.50 at provider prices, and a UK number is about £2.65 a month.

How to try it properly

Use the 14-day trial on a real week. Point your missed calls at the AI receptionist, send your next few quotes through the CRM and let the follow-ups run. Then count how many enquiries you would otherwise have lost. If you want a hand setting it up, every plan includes a free 15-minute call with Andrew, the founder.

Related: CRM for trades, how missed-call text back works, following up quotes without being pushy and pricing.

FAQs

What is the best CRM for pest control businesses in the UK?

The best one is the one that fixes where you lose work. If you miss calls on the job and forget to chase quotes, Unavoidable CRM is built for that: an AI receptionist, missed-call text back and automatic quote follow-ups from £29 a month.

Can a CRM answer my phone while I am working?

Yes. Unavoidable CRM’s AI receptionist answers 24 hours a day, takes details, books visits into your calendar and passes callers to you when it is unsure. Every call has a transcript.

Does it work on my phone?

Yes. The whole CRM works in your phone’s browser and you can add it to your home screen so it opens like an app.

Is there a version set up for pest control?

Yes. The CRM has ready-made industry setups, including cleaning and pest control, so you start with sensible stages and templates. See our cleaning and pest control page.