CRM for roofers: win more of the quotes you send

Short answer: Unavoidable CRM helps UK roofers catch enquiries while they are on a roof, follow up every quote automatically and keep photos, jobs and invoices together, from £29 a month with email sending included.

What roofers need from a CRM

• Enquiries caught while you are working at height and cannot answer the phone.
• Quotes followed up. Roofing jobs are high value and usually compared against two or three firms.
• Photos and notes on the job record, so the customer can see what you found and what you fixed.
• Storm and leak calls prioritised when the weather turns.
• Invoices sent and paid without chasing.

How Unavoidable CRM helps roofers

• AI receptionist and missed-call text back so no caller hits a dead end.
• Quotes with e-signature and automatic follow-ups if the customer goes quiet.
• Jobs with photos and notes kept against the customer.
• One inbox for texts, WhatsApp, email and calls.
• Invoices and card payments straight from an accepted quote.
• Review requests after each job.

What it costs

Every plan has every feature. You choose by people and contacts: Solo £29 a month (1 user, 1,000 contacts), Team £149 (5 users, 10,000 contacts) and Agency £399 (unlimited users and contacts, plus white-label). Paying yearly saves 20%. Email sending is included. Texts, calls and AI receptionist minutes go on your own Twilio and Retell accounts at the provider’s price, with no markup.

For a one-person business the Solo plan at £29 a month is usually enough. As a rough guide, 150 minutes of AI receptionist time a month is £15 to £22.50 at provider prices, and a UK number is about £2.65 a month.

How to try it properly

Use the 14-day trial on a real week. Point your missed calls at the AI receptionist, send your next few quotes through the CRM and let the follow-ups run. Then count how many enquiries you would otherwise have lost. If you want a hand setting it up, every plan includes a free 15-minute call with Andrew, the founder.

Related: CRM for trades, how missed-call text back works, following up quotes without being pushy and pricing.

FAQs

What is the best CRM for roofers in the UK?

The best one is the one that fixes where you lose work. If you miss calls on the job and forget to chase quotes, Unavoidable CRM is built for that: an AI receptionist, missed-call text back and automatic quote follow-ups from £29 a month.

Can a CRM answer my phone while I am working?

Yes. Unavoidable CRM’s AI receptionist answers 24 hours a day, takes details, books visits into your calendar and passes callers to you when it is unsure. Every call has a transcript.

Does it work on my phone?

Yes. The whole CRM works in your phone’s browser and you can add it to your home screen so it opens like an app.

How do I stop roofing quotes going cold?

Follow up politely and quickly. Unavoidable CRM sends automatic follow-ups when a customer has not replied, so every quote gets a second chance without you remembering to chase it.